Rental Requirements

We recommend that you book your reservation online at least one to two weeks in advance of your desired rental period. Online reservations must be made at least 12 hours prior to Rental Start Date so that we can process them in time.

That said, we welcome walk-ins if we have the inventory to get you out riding. Please call our shop to check for availability and to make a reservation if you are within 12 hours of your desired rental date: 503-472-2010.

CANCELLATION POLICY: We'll offer a full refund if you cancel 48-hours ahead of your booking. If you cancel within the 48-hour cancellation period, we will charge you 25% of your booking rate. 

All reservations must be made by an adult at least 18 years of age. All riders must be at least 16 years of age. Minors (who must be at least 16) must have an adult parent or guardian make their reservations and be present to pick up the bikes at orientation. 

Bikes can be picked up any time after 9:30 am on the first day of your rental and must be dropped off before 5:30 pm on the last day of your rental. If you drop off a bike outside of the foregoing times, you will be responsible for any damage to the bike or theft that may occur (in addition to any other liability). You also will be liable for rent through the next day.

When you pick up your bikes, all riders will be required to read and sign a release, waiver, assumption of risk, and indemnity agreement (the “Release”), including our Rules for Safe Road Cycling. Copies of the Release and the Rules for Safe Road Cycling are available on our website for your advance review. The adult rider whose name is on the reservation, or the parent or guardian for a minor rider, must have a valid ID and credit card present at the time of rental. Each rider, and the parent or guardian signing for a minor, must be present for a safety instruction orientation on the use of the rental equipment.

If you have an outstanding balance, your rental must be paid in full before leaving the shop. We will put a refundable security deposit hold on your credit card for the full MSRP of your rental equipment for the duration of your rental. If your bike isn’t returned, or is returned damaged, we will assess it and charge you for the relevant costs from your security deposit, and charge your card for any additional fees or charges that may exceed your security deposit. The MSRP for each rental is available on our website.

If you plan to transport your eBikes on a vehicle, we require all eBikes to be transported on bike racks or tailgate pads. eBikes will not be checked out to customers who do not have a bike rack or tailgate pad to transport.